Reviews For The Palms Club Orlando

As always, request for repair had a quick response and was solved immediately by the great staff maintaining this property.

Swift response. Issue resolved.

I want to give my appreciation for Nilda and Margaret. I have been living for almost 2 years at the palms club and they have treated to me as family. Always they have helped to me when I need something and always they have answered my questions with the best way trying to solve some issue that I could have. I really think that the palms club has the best team of leasing that I have ever seen before. Thank you!

Hola muy buenos días, escribo para que por favor me cambien los números que están registrados para el gate( el portón de entrar al complex de visita) ya que cambiamos los números de teléfono. Ingrid tovar: 4072098877 Yorgenis Suárez: 4076808682. Muchas gracias espero que lo cambien lo más pronto posible.

All very good !

Thank you for your Positive review Anita.

Stars and corridors should be washed more frequent and the paint on them are very bad. Overall very good !!! The Vapor Sauna never worked as well as the Dry one!

Thank you for taking the time to give us a positive review. With regards to your concerns, we will gladly address this with the community Manager.

My apartment has had Roaches from the day that I moved in. I have stayed at this location because The Front Desk Staff is amazing they have always treated me with such kindness and care

Thank you Shantel for your kind words. We will contact you to address your concerns as well.

N/A

Thank you Vincent.

The place is great. Everything is kept clean and everyone is friendly. Noise is minimal and the staff is friendly but in my first experience with them, they had missing papers and miscommunication between them which made the moving in process more time consuming. The rules here are strange like no candles in the apartments and only one bag of garbage in the bins outside our doors. Also for the year 2019, they should allow residents to not have to take their cable package. Having the internet, which you would need to pay their rent anyway, would cover the same amount they are adding to your rent to live here. You shouldn't have to pay for cable that you aren't using or do not wish to have. The pool, gym, and spa are nice but the bowling alley they offer is usually broken. Overall its a nice place, nice people, but there is no denying a few changes towards rent and improved communication could really make it THE place to live.

Thank you for taking the time to write your thoughts. Communication is key. We hope your experience going forward is a positive one and suggestions are always welcome. Thanks again.

Its wonderful here

Darryl, Thank you for sharing your positive experience and for the great review!

My children and I are very grateful for the excellent treatment, the wonderful attention that Mrs. Nilda and her partner have given us, we are very happy, for your attention and every time we call to request any service and information, they always give us a wonderful treatment. Congratulations on your excellent and wonderful assistant. Blessings in abundance for them.

Thank you for your kind words. We are glad to help any way we can.

I gotta give my love and appreciation to the best staff I have ever had the pleasure of leasing for: Nilda and Margaret. Since I first visited the Palms Club while looking for an apartment, my wife and I met Nilda and Margaret and they made us feel right at home. They are just too nice, they have treated us as family. Helped us with everything we need and are always extremely friendly and kind. Everything they promised in terms of apartment we got and more. They quickly fixed any issues we saw and have always been attentive and responsive. It has been more than half a year and the love and attention has not stopped. For some reason the payment system has been having issues and they have been able to help us with any issues we experience and have make a possible uncomfortable moment enjoyable since every time we visit they make us feel great. They were able to help us to get our gate cards working and also helped us getting our mailbox keys fixed in a timely manner. I am thankful for having them at the leasing office since without them my experience would had not been the same. I want to thank them both for always treating my wife and I so well. Thank you for making this experience in our lives to be so pleasant and for always treating us with love and respect. I am glad to have you here and once again thank you!

Jorge, thank you for taking the time to write those kind words. We strive to give all of our residents the best possible service and experience. We truly care. Thank you again.

Very nice, expectations are met the majority of the time.

Thank you for taking the time to write this review. Your feedback is very much appreciated.

An amazing place to live, the staff are awesome, they care about the residents and it is just the perfect home for our family. with much appreciation, Cynthia Greene

Thank you Cynthia for your kind words and for taking the time to write this review.